This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an appointment booking from hortonparkphysio.ca (the "Site").
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view on the Site, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
Additionally, when you make an appointment booking or attempt to make an appointment booking, we collect certain information from you, including your name, address, email address, and phone number. This information is referred to as Booking Information. When we mention Personal Information, we are referring to both Device Information and Booking Information.
Booking Information: We use the Booking Information that we collect generally to fulfill any service appointment placed through the Site. Additionally, we use this Booking Information to:
Device Information: We use the information collected to:
We share your Personal Information with third parties to help us use your information, as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here, and you can opt-out of Google Analytics here.
No Mobile Information Sharing: Your mobile information will not be shared with third parties for marketing or promotional purposes.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.
This website uses tracking software to monitor visitors and better understand how the website is used. The software will place a cookie on your device to track and monitor your engagement with the website. Session cookies are deleted after you leave the website, while persistent cookies remain for a specific duration. No personal data is transmitted to the tracking software.
Please note that we do not alter our data collection and use practices when we receive a Do Not Track signal from your browser.
We retain your Order Information for our records when you place an order through the Site unless and until you request that we delete this information.
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail at: B201, 9705 Horton Road SW, Calgary, T2V 2X5